Please contact firstname.lastname@example.org for support if needed.
Yes you can change your order whilst you are still browsing and shopping, simply remove it and/or update from My Bag.
Once your order has been confirmed however, it's not possible for you to change or cancel it prior to dispatch.
In this instance the order will be sent to you and then if required you will have to return it.
Please refer to our Returns Policy if you require further information.
Find your nearest Autograph store by visiting the Store Locator section of our site.
For goods to be shipped internationally, prices do not include relevant overseas custom duties and/or other taxes that you may incur. However an approximation of shipping costs are given at the time of check-out by selecting your country flag in the shipping destination field.
All purchases are charged in Australian dollars and New Zealand Dollars and are presented as an approximation only and are taken from the popular currency conversion website xe.com.
Please check with your local customs office for further information regarding any importation requirements or considerations.
All pages that require you to enter your personal information or payment details on our site are secure, using 128 bit SSL encryption.
To ensure that the page you are viewing is secure, look for a padlock icon in your browser, this verifies the authenticity and validity of our website security.
For our international customers, all prices on our site are displayed in Australian Dollars (AUD), and will be charged in Australian Dollars.
Prices do not include relevant overseas custom duties and/or other taxes that you may incur. If you would like to view your total ‘My Bag’ amount in a different currency, simply select your country flag at the top right corner of the page, which you will find throughout the site.
If you have special instructions relating to the delivery, please be sure to indicate these when required on the delivery details page as you are checking out.
If your order has not arrived within the allotted time, please refer to the shipping policy or email is at email@example.com