Specialty Fashion Group Pty Limited ABN 43 057 569 169 and related entities (Autograph) appreciate that privacy is important to you. This Policy has been developed in accordance with the National Privacy Principles contained in the Privacy Act. It explains how we collect, use and handle personal information at Autograph.
Collection of Personal Information
At Autograph we will only collect personal information which is necessary to provide you with our service and / or products such as your name, address, other contact details. This information allows us to provide services to you including following up on any marketing information, rebate letters or invitation not received. If you do not provide us with the information that is requested, we may not be able to deliver relevant service.
Use and Disclosure of Personal Information
At Autograph we will use your personal information primarily for the purposes of: marketing and promotion, internal accounting and auditing, recording proof of purchase, validating cheque transactions, regulatory reporting and compliance and servicing our relationship with you. In addition to the above, other uses and disclosures may be conveyed to you at the point of collection. We will always take reasonable steps to inform an individual about the use and disclosure of their personal information, if it is not being used for the primary purpose, which it was collected for unless the use is exempt under a National Privacy Principle. We may distribute your personal information within our company in connection with our normal business operations, or to someone else if required by law. If you do not wish to be contacted by Autograph about our products, simply write or email us at the address below and we will remove you from any mail, telephone or electronic lists used by us for marketing purposes. Please be sure to include your name and other relevant details and write to:
The Privacy Officer, Autograph, 151-163 Wyndham St. Alexandria NSW 2015
Email: info@autographfashion.com.au
Accuracy of Information
We endeavour to take all reasonable steps to ensure the personal information we use is up to date, complete and accurate. At any time you may request a copy of your personal information held by us, or a copy of our Privacy Policy by contacting us at the address above. If you believe any of your personal information held by us is incomplete or inaccurate, please notify us in writing so that we may update that information. Every reasonable effort will be made to provide or update personal information on request, unless an exemption under the National Privacy Principles applies. In these circumstances we will provide written notification as to why your request has been refused.
Data Security
Autograph will endeavour to take reasonable steps to protect the personal information we hold from misuse, loss and from unauthorized access, modification or disclosure. Personal information that is no longer required will be destroyed or de-identified as appropriate. We adopt practices to prevent unauthorized access to our premises, systems or physical storage locations. Government Identifiers: Where personal information is collected, it will usually be identified by a common identifier such as the name of the individual, address or transaction details. Autograph will not use identifiers assigned by a government agency or its agents such as tax file numbers and Medicare numbers, to identify your personal information.
Maintaining Anonymity
Wherever it is lawful and practical, Autograph will give individuals the option of not identifying themselves when entering into transactions with our company.
Sensitive Information
Where Autograph is required to collect sensitive information, such as health details, we will only do so if the individual has consented or the collection is required by law or is necessary for the establishment, exercise or defence of a legal or equitable claim. Feedback: If at any time you believe we have not followed our Privacy Policy, or if you have some query or comment about our Privacy Policy, please contact our Privacy Officer, at the address set out above. We will make every reasonable effort to resolve the problem to the satisfaction of all parties and / or provide you with a response to your query or comment. If you are not satisfied with our response, you can lodge a complaint with the Federal Privacy Commissioner.
Updating this Privacy Policy
We may update this Privacy Policy from time to time by posting a revised version on our website.